Terms of service

By accessing our website, browsing our products, placing an order, contacting us, or using any part of our services, you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our website or purchase products from Kyltoor.

You may use our website only for lawful purposes and in accordance with these Terms of Service.

You agree not to misuse our website, interfere with its operation, attempt unauthorized access, copy protected content, submit false information, or use our website in a way that may harm Kyltoor, other users, or third-party service providers.

We may update, suspend, restrict, or discontinue any part of our website, products, services, content, or features at any time without prior notice.

We make reasonable efforts to display product descriptions, images, specifications, prices, availability, package contents, and related information accurately.

Product images may vary slightly from the actual product due to lighting, screen settings, packaging updates, product improvements, or production batch differences.

Product features, app functions, accessories, compatibility, package contents, and specifications may vary by product model, version, region, or production batch.

We reserve the right to correct errors, update product information, change prices, modify promotions, update product specifications, or discontinue products at any time.

By placing an order, you agree to provide accurate billing, shipping, contact, and payment information.

Orders are subject to acceptance, payment verification, inventory availability, fraud prevention checks, and delivery availability.

We may refuse, cancel, or limit an order if we suspect inaccurate information, unauthorized activity, payment issues, resale activity, pricing errors, inventory issues, shipping restrictions, or other circumstances that may affect order fulfillment.

If an order is canceled after payment has been processed, we will issue a refund to the original payment method where applicable.

Prices are displayed in the currency available for your selected market or checkout experience.

Taxes, duties, shipping fees, or other charges may apply where required and will be shown at checkout when applicable.

Promotions, discounts, coupon codes, limited-time offers, sale prices, and free shipping offers are subject to change, availability, and specific terms.

Unless expressly stated, promotional offers cannot be combined with other offers. We reserve the right to modify, suspend, or cancel any promotion at any time.

Kyltoor currently supports shipping to the United States and Canada. However, certain remote areas, restricted regions, military addresses, P.O. boxes, or locations not supported by our carriers may be unavailable for delivery.

Whether an order can be delivered depends on the shipping options available at checkout based on your shipping address.

Orders placed on business days are usually processed within 1–2 business days after payment confirmation.

During special holidays, promotional events, high-volume sales periods, carrier delays, or unexpected operational delays, order processing may require an additional 1–3 business days.

Estimated transit time is usually 2–5 business days after the order has shipped. Estimated total delivery time is generally 3–8 business days, including order processing time and transit time.

Delivery times may vary depending on your shipping address, carrier conditions, weather, customs processing where applicable, public holidays, order volume, or other factors outside our control. Please review our Shipping Policy for more details.

You are responsible for providing accurate and complete shipping information before placing an order.

Kyltoor is not responsible for delivery delays, failed deliveries, returned packages, or lost packages caused by incorrect, incomplete, or undeliverable shipping information provided by the customer.

If you notice an address error after placing an order, please contact us as soon as possible. We will do our best to help before the order is shipped, but we cannot guarantee address changes after fulfillment has started or after the package has been handed over to the carrier.

Eligible returns may be requested within 30 days of delivery.

Return eligibility, return shipping responsibility, refund processing, and cancellation rules are handled according to our Return & Refund Policy.

Please do not send any item back without contacting us first. Return instructions will be provided by email after your request is reviewed.

Free outbound shipping does not automatically mean free return shipping for non-quality-related returns.

If your order has already shipped or entered fulfillment, it may not be canceled. You may request a return after receiving the item according to our Return & Refund Policy.

Kyltoor products include a 1-year limited warranty starting from the delivery date.

The warranty covers eligible product defects and quality-related issues under normal use.

Damage caused by misuse, improper installation, accidents, unauthorized modification, normal wear and tear, or use outside the product instructions is not covered under warranty.

Warranty support may require order verification, product model information, photos, videos, troubleshooting details, or other supporting information.

Kyltoor dash cams should be installed and used according to the product instructions.

Customers are responsible for proper installation, safe use, compliance with applicable traffic laws, and avoiding obstruction of the driver’s view.

Certain features, such as parking mode support, may require compatible accessories, proper wiring, or specific installation conditions.

Kyltoor is not responsible for improper installation, unsafe use, damage caused by installation errors, or violations of applicable laws or regulations related to product use.

Some Kyltoor product features may require the use of a companion app, mobile device, WiFi connection, memory card, or third-party service.

App availability, compatibility, functions, and performance may vary by device, operating system, app version, region, and network conditions.

Third-party apps, platforms, payment providers, shipping carriers, analytics services, advertising services, and other service providers may operate under their own terms and policies.

If you create an account or place an order, you are responsible for providing accurate information and maintaining the confidentiality of your account access information where applicable.

You agree to notify us promptly if you believe your account, order information, or payment information has been used without authorization.

If you submit reviews, feedback, photos, videos, comments, messages, troubleshooting materials, or other content to us, you confirm that the content is accurate to the best of your knowledge and does not violate the rights of others.

By submitting content, you grant Kyltoor permission to use, display, reproduce, edit, or process that content for customer service, product improvement, marketing, website operation, or other business purposes where permitted by law.

All website content, including text, images, graphics, logos, product names, videos, design elements, page layouts, and other materials, is owned by Kyltoor or used with permission.

You may not copy, reproduce, distribute, modify, display, sell, or use our content without prior written permission.

You agree not to use our website, products, or services for any unlawful, fraudulent, abusive, harmful, or unauthorized purpose, including but not limited to:

• Providing false, inaccurate, or misleading information
• Attempting unauthorized access to our systems, accounts, or data
• Interfering with website security, functionality, or performance
• Using our website to distribute malware, spam, or harmful content
• Violating applicable laws, regulations, or third-party rights
• Using our products in a way that violates traffic laws, privacy laws, or safety requirements
• Reselling products in a way that violates applicable marketplace, brand, or platform policies

Except as expressly stated in our warranty policy, our website, products, and services are provided on an “as available” and “as is” basis to the fullest extent permitted by law.

We do not guarantee that our website will be uninterrupted, error-free, secure, or free from harmful components.

To the fullest extent permitted by law, Kyltoor will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services. Nothing in these terms limits any rights that cannot be limited under applicable law.

You agree to indemnify and hold Kyltoor harmless from claims, losses, liabilities, damages, costs, or expenses arising from your misuse of our website, violation of these terms, violation of applicable laws, or infringement of third-party rights.

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted means you accept the updated terms.