Kyltoor Wi-Fi troubleshooting
If your dash cam Wi-Fi is not showing up, first confirm that the Kyltoor dash cam is powered on, recording normally, and has Wi-Fi enabled. Then keep your phone close to the dash cam, refresh your phone's Wi-Fi list, and connect to the recorder network before opening the Viidure app.
Dash cam Wi-Fi is different from home Wi-Fi. Your Kyltoor dash cam creates a short-range local network so your phone can connect to the camera, preview footage, and download supported clips. If that network does not appear, the issue is usually related to power, Wi-Fi status, distance, phone settings, or the order of connection steps.
Park before troubleshooting: Do not adjust the dash cam, handle your phone, or review recordings while driving. Complete Wi-Fi setup and app checks only while the vehicle is safely parked.
Quick Checks Before Opening Viidure
Make Sure the Dash Cam Is Fully On
Start the vehicle or connect the dash cam to a suitable power source. The recorder should power on and begin normal operation before its Wi-Fi network can be used.
If the camera does not start recording automatically, check that the car charger is connected correctly. Also check whether the memory card is full or abnormal, because recording and device status issues can affect setup.
Turn On Wi-Fi From the Dash Cam Menu
Open the dash cam menu and enable Wi-Fi. After Wi-Fi is turned on, the dash cam should display or broadcast its Wi-Fi information, including the network name and password.
Turn on the dash cam Wi-Fi first, then check the network name and password before opening Viidure.
Refresh the Phone Wi-Fi List
Open your phone's Wi-Fi settings and wait a few seconds for nearby networks to update. If the dash cam network does not appear, turn phone Wi-Fi off and back on, then check again.
- Keep the phone close to the dash cam.
- Make sure the dash cam is still powered on.
- Stay on the phone Wi-Fi settings screen while searching.
- Restart the dash cam if the network still does not appear.
Connect to the Dash Cam Wi-Fi Before Opening the App
Do not open Viidure first. Connect your phone to the recorder Wi-Fi network from your phone's Wi-Fi settings, then return to the Viidure app to add or connect the recorder.
- Select the dash cam Wi-Fi network in your phone settings.
- Enter the password shown by the dash cam or product instructions.
- If no different password is shown, try the default password 12345678.
- Stay connected even if your phone says there is no internet.
- Open Viidure and complete the connection inside the app.
If the Wi-Fi Network Still Does Not Appear
The dash cam is not powered consistently
Check the vehicle charger, power cable, and power port. If the camera turns off or restarts while you are searching, the Wi-Fi network may disappear from your phone.
Wi-Fi is not enabled on the dash cam
Some users open the app before turning on Wi-Fi from the camera menu. Enable Wi-Fi on the dash cam first, then check the phone Wi-Fi list again.
The phone is switching to another network
Phones may prefer a home, office, or vehicle Wi-Fi network with internet access. Temporarily forget or disconnect from those networks while setting up the dash cam.
Automatic network switching is interrupting the connection
If your phone leaves the dash cam Wi-Fi because it has no internet, choose the option to stay connected or temporarily disable automatic network switching or mobile data assistance.
A VPN or privacy setting is blocking local discovery
Temporarily pause VPN apps while connecting. Also allow local network, nearby device, photo, or storage permissions if your phone asks for them.
If the dash cam Wi-Fi still does not appear, check power, Wi-Fi status, phone distance, and automatic network switching.
Why Your Phone Says No Internet
A "No Internet Connection" message is usually normal when connected to dash cam Wi-Fi. The camera network is not meant to provide internet. It creates a local connection between your phone and the dash cam so Viidure can preview, replay, and download supported recordings.
If your phone asks whether you want to stay connected, choose the option that keeps the dash cam Wi-Fi active. After you finish using Viidure, disconnect from the dash cam Wi-Fi to return to your normal internet connection.
A no-internet warning can be normal because dash cam Wi-Fi is a local camera connection, not a regular internet hotspot.
When the Network Appears but Viidure Cannot Find the Camera
If the dash cam Wi-Fi appears and your phone connects to it, but Viidure still cannot find the recorder, the network itself may be working. Try these app-side checks next.
Confirm the active Wi-Fi
Make sure your phone is still connected to the dash cam Wi-Fi, not your home, office, or vehicle Wi-Fi.
Close and reopen Viidure
After connecting to the dash cam network, reopen the app so it can search again through the active connection.
Allow requested permissions
Permission labels vary by phone, but local network, nearby device, photos, and storage access may be needed for normal app use.
Forget and reconnect
If the connection keeps failing, forget the dash cam network in phone settings, reconnect with the correct password, and open Viidure again.
Frequently Asked Questions
What is the default Kyltoor dash cam Wi-Fi password?
The user manual shows the default Wi-Fi password as 12345678. If your dash cam screen or product instructions show a different password, use the password shown there.
Should I connect in Viidure or in my phone Wi-Fi settings first?
Connect your phone to the dash cam Wi-Fi in phone Wi-Fi settings first. After that, open Viidure and complete the recorder connection in the app.
Why does the Wi-Fi disappear after I turn off the vehicle?
The dash cam needs external power for normal operation. If vehicle power turns off and the dash cam shuts down, its Wi-Fi network can disappear as well.
Does the dash cam Wi-Fi provide internet?
No. Dash cam Wi-Fi is a local connection between your phone and the camera. A no-internet warning does not always mean the dash cam connection failed.
What if the SD card icon is red?
The user manual indicates that a red SD card status means the card is abnormal. Check the card, save important files when possible, and format or replace it according to the camera instructions.
The Bottom Line
When Kyltoor dash cam Wi-Fi is not showing up, start with the camera itself: power, recording status, Wi-Fi enabled, and distance. Then check your phone settings, connect to the dash cam network before opening Viidure, and stay connected even if the phone warns that there is no internet.
Need app setup help?
Connect to Viidure one step at a time
Use App Support for download links and setup help, or review the full Viidure connection guide before trying again.